Migration Scoped application

[Biji1]

Hi,

How can we migrate configurations from one instance to pther instance for scoped application in London release?

Thanks,

[Alikutty A]

For OOB scoped apps, you can just switch on the application picker to HR and then create a new update set to make your changes. The update set can then be moved to other instances by retrieving them.

[Biji1]

How can we move the update set? export and import? or any otherway?

[Alikutty A]

Yes you could use export xml or in batches. Make sure your update set is created in the application scope.

[Biji1]

Thanks Ali, Which is the Service Now recommendation for scoped application? update sets or publishapp?

[Alikutty A · Accepted solution]

Here is the best practice recommendation that I could find from Service Now.

If there are major changes to be modified in the scoped SN app then the best practice is to create a new scoped application and capture all the changes within that application scope. All the SN app artifacts can be inherited by creating a dependency with in your custom scoped app. This way you get the option to publish an app on multiple instances via "make the app available to other instances".

On the other hand, if the changes are minor then you can create an update set in the same SN app scope and move the changes through the update set.

Reference: https://community.servicenow.com/community?id=community_question&sys_id=df78cfeddb1cdbc01dcaf3231f96192b