Hello everyone, how are you? I would like to change what is displayed while the Virtual Agent is "typing" a message, those three animated dots. Could someone please help me by telling me how to do this, or if it’s not possible, let me know that it ca...
Hi ServiceNow Community, I have encountered some sort of dead end with a requirement I am facing at the moment. Some context first: There is an Onboarding Service (Lifecycle Event) that the HR Team is using. During the whole process the manager of th...
I have one requirement in that when assigned to person open that particular task from portal from he will select one dropdown option out of 3 and submit that task after that the selected value should be map in that particular HR task table.For that I...
While creating survey , we have the related link "show results and task information" .It is created to see the responses of survey questions . Here i wanted to put a filter to only see the information of my survey definition . I am attaching screensh...
Hi all,Can you please help on how to remove this 'New' button from the 'Approvers' related list.
I have created granular delegation table for: sysapprover_approver then i have created delegation rule and assigned approver name in the condition after that i have created a new delegate and added in the delegation rule .I checked in the employee c...
When using Agent workspace for Case Management, how can the maximum default size of 30MB for an Employee Document be changed?A Using the ¬le upload size system propertyB Using the maximum ¬le upload size in megabytes ¬eld in the Employee Document Pr...
Hi all,I’m working on a data import in ServiceNow and I’m having issues updating a Date/Time field (u_due_date) using a field script in a Transform Map. My goal is to convert a date string from the import set to a valid Date/Time value in the target ...
SuccessFactors Spoke We are using HRSD Integration with SuccessFactors for integration with SuccessFactors to populate HR Profiles in ServiceNow. This updates the users correctly but any users that is a rehired in Successfactors doesn't have a field ...
Hello, I have been asked to send managers an email with a pdf attachment to recognize an employee's one year anniversary. We would like the employee's name merged into the pdf document so that the manager can just print it out without filling anythin...
Putting this here so someone doesn't waste too much time on it.With workflows, you could force a reevaluation of activity set triggers using the script below (available in the "Condition with Event BR (Demo)" business rule if you have it) : (functio...
Hello,I created an order guide for HRSD, but I'm stumbling on an issue after requesting. It doesn't redirect to the record which I just created. I understand this is due to the widget SC Order Guide OOB only being coded for RITMS (I think). I guess I...
I am studying for CIS - HR exam. Can you please answer the below question: A user with only the HR Admin [sn_hr_core.admin] role can save and modify which copies of existing reports? A. AllB. GlobalC. GroupD. Personal
We have added the option to create articles in our workspace in the header tab:We did this by extending the following json: sys_ux_page_property.do?sys_id=1bba870c0ff120102208555db4767e71We added the following to the value:{"label": {"translatable": ...
Hello Everyone. I've been working in a LifeCycle event in which an HR Task is assigned to a manager, I associated the survey created in the employee form in the HR Task (Collect Employee input), but the survey is not being displayed in the To Do's. D...
