Missing roles when installing Human Resources Scoped App: Core

[ELMAHDI]

Hello Community , 

I Just installed the Human Resources Scoped App :Core 

 

Everything went as planned the problem is when I compared roles. Installed on the group table I found some roles are missing. Can someone explain to me why? 

Here's is the installed groups

And List of HR groups that I found on YouTube following a YouTube playlist:

As you can see 21 vs. 18?

[Voona Rohila]

Hi @ELMAHDI 

Check the official ServiceNow documentation for roles installed with Human Resources Scoped App: Core plugin.

[Astik Thombare · Accepted solution]

Hi @ELMAHDI ,

You can try to repair application . if all groups are not present after installing plugin .

Below are list of components that will get added once you installed application

https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/human-resources/r...

and after installing plugin clear cache and logout and login again and then check 

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

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Thanks,

Astik

[Marcel Hopp]

I agree with @Voona Rohila as I would check the roles instead of the HR Groups.

You can find a list of all roles installed with the plugin here: Components installed with Case and Knowledge Management (servicenow.com)