Multi select with drop down.

MrGupta__
Tera Expert

In a record Producer, I want a drop-down field with multiple choice, and user can select multiple choices from it.
How can I achieve this functionality?

2 ACCEPTED SOLUTIONS

Sagar Pagar
Tera Patron

Hi @MrGupta__,

 

I believe, it won't be possible to show values as drop-down with multi-choices. But you can use values using List collector variable type.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

karthiknagaramu
Kilo Sage

Hi,

 

If the number of options in the drop down is limited (lets say 5) and it is static, you can create each value as a 'Check box'. 

 

Other options is to use 'List Collector' type variable. And load the drop down option in to sys_choice table and restrict the List Collector variable to show only the required values through reference qualifier.

 

Regards,

Karthik Nagaramu

View solution in original post

5 REPLIES 5

Sagar Pagar
Tera Patron

Hi @MrGupta__,

 

I believe, it won't be possible to show values as drop-down with multi-choices. But you can use values using List collector variable type.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

Thanks for replying @Sagar Pagar, sorry, but list collector is not an option for this particular problem.
Is there any other way without using any kind of reference table.

karthiknagaramu
Kilo Sage

Hi,

 

If the number of options in the drop down is limited (lets say 5) and it is static, you can create each value as a 'Check box'. 

 

Other options is to use 'List Collector' type variable. And load the drop down option in to sys_choice table and restrict the List Collector variable to show only the required values through reference qualifier.

 

Regards,

Karthik Nagaramu

Thank you so much for this advice!