ne hr agent workspace - hr task view

[KubaS]

dears,
i think this should be relatively easy, but i couldnt find a resolution to it. im using new agent workspace, and as an agent after creating new hr case, i need to create a new hr task associated with this. when i hit create new hr task, it opens a form in a DEFAULT view. i made a dummy view (named qwe), to be used when creating the hr tasks. how can i enforce hr tasks created by users in hr workspace (only this workspace) made in selected (in this case qwe) view?

[Ankur Bawiskar]

@KubaS 

so on click of New button the qwe view should be opened for HR task?

If so then you basically create new "New" button which opens qwe view on click of it

OR

you can use onLoad client script which checks if it's workspace or native and checks if it's new record

if workspace + new record then switch the view to qwe

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Brad Tilton]

The HR Agent Workspace is set up so that all the tables and records open in the Workspace UIB form view (which could be the same as the default view in some cases). The easiest thing to do would be to modify that form view with the fields you're looking for on the task.

[Mame Diarra · Accepted solution]

@KubaS 
Have you tried creating a new view rule in the sysrule_view table?

[KubaS]

thanks all, doing some changes in workspace view rules did the magic