Need to hide Skip Verification while creating a HR Case

Cord542
Giga Contributor

Hello All,

 

I am new in ServiceNow and can anyone please help me with the below requirement :

I want to hide the "Skip Verification" when we create a new case as per attached image :

Cord542_0-1680440748812.png

Highly appreciate your help.

 

Thank you.

1 ACCEPTED SOLUTION

Shraddha Kadam
Mega Sage

Hello @Cord542 ,

 

In the left Navigator HR Administration -> Case Creation Configuration, deactivate the allow skipping verification. For your reference, please find below image :

ShraddhaKadam_0-1680525425282.png

If my answer is please mark it helpful and accept my solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

View solution in original post

2 REPLIES 2

Shraddha Kadam
Mega Sage

Hello @Cord542 ,

 

In the left Navigator HR Administration -> Case Creation Configuration, deactivate the allow skipping verification. For your reference, please find below image :

ShraddhaKadam_0-1680525425282.png

If my answer is please mark it helpful and accept my solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

Cord542
Giga Contributor

It works !

Thank you.