Need to show email notes in the activities section of case
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10-05-2023 08:16 AM
Need to show email notes in the activities section of case.
I have a screen shot that shows "No such parent record" can anyone help?
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10-05-2023 10:07 AM
Can you open the notification and check the table in notification?
Is it same as your target table? Is the table in that notification changed recently?
Raghav
MVP 2023
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10-05-2023 10:32 AM
Yes, here is a screenshot
The table is correct.
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10-05-2023 10:35 AM
Is this happening for all records or just one record?
Raghav
MVP 2023
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10-05-2023 10:38 AM
Only for records related to Employee Relations cases.
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10-05-2023 11:13 AM
Also the preview for the notification looks fine.