Not able to switch the Application scope to Human Resources: Core

[Charutha R1]

Hi

I am not able to switch to Human Resources: Core application scope in my PDI .

Any help would be appreciated .

Thanks,

Charutha

[AndersBGS]

Hi @Charutha R1,

Ok, so if you have impersonated to another user, have you ensured correct access roles for the user that you have impersonated to?

If my answer has helped with your question, please mark my answer as accepted solutions and give a thumb up.

Best regards

Anders

[Charutha R1]

No, that user doesn't have any required roles .So is that the reason why i was not able to switch the application scope now?

[AndersBGS]

Hi @Charutha R1 ,

Yep it is, if you stop impersonating and go back to the admin role, you should see the ServiceNow HR Core application scope available again.

If my answer has helped with your question, please mark my answer as accepted solutions and give a thumb up.

Best regards

Anders

[Charutha R1]

@AndersBGS , I tried that ,but it is not working . Please see the screenshot. 

[AndersBGS]

Hi @Charutha R1 ,

Allright, please go the the user settings, look up your administrator profile, and ensure the correct sn_hr_core roles are present. 

If my answer has helped with your question, please mark my answer as accepted solutions and give a thumb up.

Best regards

Anders