Resolved! when new emergency change create send notification all vip users
when new emergency change create send notification all vip users in business rule using with event.
Forum Posts
Microsft teams integration to send notification
Hello, There are some user feedback regarding notification from ServiceNow and I am thinking to send notification via Microsoft teams as well as email in order to improve employee experiences. I have tried to learn about the detail in PDI, but the pl...
Update date fields to the current date on Document PDF Template/Document Task
We are creating fillable PDF documents using the Document Templates (sn_doc) app. We are trying to fill date fields with the date of the signing. These Document Tasks are being generated through HR Services within a Lifecycle Event Activity. Current...
ATF FOR HR CASE USING FORM UI AS AGENT WORKSPACE
Hi,When i am using ATF for Hr case creation Using agent workspace I am not able to set HR service .When i leave it blank i get a warning it is a mandatory field and when i set it i get a warning it is not editable.1st failure is when you Set HR servi...
how can we retrieve the current browser link in a script include?
Hello,Can someone please tell me how can we retrieve the current complete browser link in a script include?I have used gs.action.getGlideURI() : This gives me only "navpage.do" as resultI have also tried using gs.getProperty('glide.servlet.uri') : T...
Resolved! Copy HR Parent Case fields to HR Child Case
Hello,I would like to have certain fields from an HR parent case to populate in the child case upon creation. For example, if the parent case has the watchlist populated, I'd like to configure something where the child case will pull the watchlist fr...
UI Actions in HR Agent Configurable Workspace
Hi I am trying to make my custom ui actions work on (new)HR Agent Workspace. Have written the appropriate code in the workspace section: Do I have to link all my custom UI Actions to ALL GLOBAL UI ACTIONS in UX FORM for workspace:
subject persona unable to see hr payroll case in portal
the users on the subject person field and watchlist field and assigned to field were unable to see the hr payroll cases in the service portal/employee center.But the assigned to person was able to see in backoffice.How I can make subject person and w...
to create containers in cascading system in HR Agent workspace using UI Builder
hello community,I am using my personal instance where I am working on Case Creation in Agent workspace using UI Builder. Now on the space of Create new Case (step 2 of 2), I want to add two more column 'Topic Category' and 'Topic Details'. These two ...
Resolved! Issue after cloning taxonomy on Employee Center
I cloned the OOB Taxonomy and updated the portal config for Employee Center, Some of the widgets are missing after I did this. Recommended for you and Popular Topics. Is there anything else that needs to be updated?
How to use UI Action in workspaces.
Hi, How to use UI Action in workspaces. I have ui action button Transfer to IT in platform view on HR case form and when user click on that button dialog box has been opened and when user select assignment group and check that checkbox that HR case ...
Resolved! How populate string if short Description contains particular value then value populate anothe field
If short Description : Registered as y_6778 journey Field name : Key (string) My question is I need populate the "y_6778" value in key field. How to approach.
Resolved! How to add Employee Type in Organization chart in HR portal
Hi Team, I need to include the Employee Type in Employee center organization chart. Please check the below screenshot for reference Thanks,Khasim
Understanding execution time for date-based Activity Sets in ServiceNow HR
Hello community, I checked the servicenow documentation and one moment is not clear to me.We have an activity set with trigger type duration, Date offset type: after, Date offset units: days.And I don't understand what time servicenow triggers this a...
I have to do ServiceNow to Salesforce integration.
Hi, I have to do ServiceNow to Salesforce integration for service request. When we create request, request item and task in ServiceNow instance it should also create request number, request item and task in Salesforce. Can anyone please help me step...
