Contact Support in HR agent chat
Question about Contact Support. Can this be changed and how this works - is it only informational message or some actionable items as well:
Forum Posts
Personalise Fields on HR case in Agent workspace
Hi , Can anyone help me , I am trying to hide fields that are related to Subject person in a HR case. When the Agent clicks on details of subject person on agent workspace , it redirects to HR profile of a subject person.When the Agent open the reco...
Agent Chat call support
Hi In HR Agent Chat I am not using virtual agent. I am directly using live agent conversation. So in that case how can I edit this call support or send email features ???
Global Description on HR template
Hi everyone, I have an issue about global description on hr template. Global description is not visible at task from the portal under the details tab.The issue is, for admin the global description in admin's portal page is visible but for basic role ...
Resolved! not able to understand visibility checkout and retire Ui action
Hi All, Can you please explain me visibility condition checkout ui action : (!(new KBCommon().isStackNameDialog()) && (new KBCommon().isVersioningEnabled()) && (new KBVersioning().canCheckout(current))) , retire :!(new KBCommon().isStackNameDialog()...
Impact on modifying OOTB Business rule & client script
Guys @Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please suggest if i remove any OOTB Restriction to BR or CS will that have any impact on future
Flow designer- Wait for duration
Hello All,I was working on Approval reminders in flow designer so my question is I want to wait for sometime then i need to send a reminders so i was using a wait for duration, can you help me which method (Explicit or Relative)is suitable for appr...
Inbound actions
Hi All,I want to populate assignment groups based on subject of the mail via inbound action scripting, but current. assignment_ group ='sys id of group' is not working. It shows error as cannot assign null value to the g...
script is not working
Hi All, This script is not wokring and i am written in Human resource core scope: var shrt_desc = current.short_description; var lastwords = shrt_desc.trim().split(/\s+/); var ab = lastwords[lastwords.length - 1]; var cd= ab.toString(); // ...
hrsd
kindly help me to write a script include that will show only "location" values of sys_user table should shown, and Payroll Working Location(u_payroll_location) values should hide in drop down
Resolved! How to capture the last word in the variable
Hi All, Can you tell me how store Last word one of the variable : short Description :HR Profile GET API failure for cili In this case i want to store Cili in on of the variable, Can you help me . Thanks and Regards,chandan
Portal for External User
I would like to create a portal for external users to view Knowledge articles and submit catalog items by accessing a URL. Any suggestions on how I should approach the problem ? Thanks
I want to fetch last word dynamically
Hi All , I want to fetch the last word from the short description and store in the one of the variable :var gr= current.short_description;var words = s.trim().split(gr);var lengthOfLastWord = words[words.length - 1];gs.print(lengthOfLastWord); var a...
Resolved! hrsd
Hi Team, can you please help to remove approval field is showing in the front end of service portal
Has Anyone used Automated Order guide from onboarding lifecyle flow to generate laptop request
I am trying to utilize the existing order guide in the lifecycle Onboarding Event by selecting Automated Order Guide as fullfiller activity. When I test it it is throwing an error (see below) Anyone has any experience?
