Now Assist Topics not visible in Virtual agent.
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07-16-2024 04:19 AM - edited 07-16-2024 04:20 AM
Hello,
Good Day,
Below i am trying to enable now Assist topics for virtual Agent.but i am not able to find in my instance.
Current version:- Watchington DC patch 4.
Above Screenshot is the product documentation.In the documentation i found now Assist topic.but in my instance i am not able to find that option.but other 2 options are visible.
Could anyone please help me how to see options and how to enable that?
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Human Resources Service Delivery
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