OOTB UI Action Compose Email not showing in Form Menu for custom tables

Miltonism
Tera Contributor

The out of the box UI Action for Compose Email is not showing up for my custom created HR Case extended tables but this Compose Email UI Action is visible for the out of the box COE tables (HR Payroll, HR Total Rewards, etc..)

find_real_file.png

find_real_file.png

These are the out of the box Compose Email attributes and I did not really change anything. The Workspace Form Menu is active and is available for the OOTB COE tables but not for my custom COE tables, but my custom COE tables extend the HR Case table. If anyone has ran into this problem and has a solution, I would love to hear your approach and solution! Thank you all!

1 ACCEPTED SOLUTION

Sai Kumar B
Mega Sage
Mega Sage

@Miltonism 

Ensure, your custom table Collection type dictionary record has the Email client attribute and it's value as True

Below is example of change_request table

find_real_file.png

View solution in original post

6 REPLIES 6

Thank you all for the clear instructions! This helped solve my problem and now all COEs are able to use the Compose Email feature with this attribute added!

Thanks!

Dear Aman i tried this but it only worked in my Ootb instance, but not with the customers instance. is there a way to check other components to make this Compose email available.