populate HR Record Producer variables in HR Document Template

Deepak Singh Ra
Tera Contributor

Hello,

 

We need to populate Record Producer variables in HR Document Template. When I am trying to add variables in below format, it is not working and giving blank value.

 

City: ${variables.city}

 

However direct fields are working fine, for eg: ${assigned_to}

 

Can someone help me on this?


Regards,

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Deepak Singh Ra 

check this link

Adding variables to the body of a HR Document Template breaks its preview 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No it just work for first variable. In case of multiple variables it never works.

abirakundu23
Mega Sage

Hi @Deepak Singh Ra ,

It should be work. Please follow below screenshot. In HR document template add ${variables.<variable name of record producer>}

abirakundu23_1-1714061642733.png

abirakundu23_2-1714061676605.png

 

 

Please follow link for more reference: Add customized variables in a document template (servicenow.com)

Please mark helpful & accept answer if it's worthy for you.

I am doing the same thing . I never works .