preview document issue on Agent worksapce

username21
Tera Contributor

Hi All,

 

I have created a HR case and I can view preview document for the same. However, when I try to open the same case on agent workspace for HR case management then i see the below error. 

Encountered a server issue. Please try again. 

 

username21_0-1669642171856.png


Please assist.

 

Thanks,

 

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