DSAR
Hi ServiceNow Forum, I’m interested in understanding best practice for Data Subject Access Requests (DSAR) and using ServiceNow, Is there a business case or guide available for this? thank you
Forum Posts
Child HR case on Ec pro portal
Hi there, I have scenario where I'm child HR case is not visible on EC pro portal for opened for user. do have any restriction for child cases? Thanks
Resolved! HR Benefits vs HR Total Rewards COE
Hello, Can someone please help me with understanding how the HR Benefits COE is different than the Total Rewards COE?Is there any OOB HR service that is part of the Benefits COE? Thanks!
Parsing rest api data
I am getting back data from external system from rest api, I am trying to parse it but could not get it to work.{"meta": {"totalItems": 736,"pagingOffset": "0","pagingLimit": "1000"},"allPerson": [{"Id": 332,"RCId": "000001","Type": 1,}, {"Id": 333,"...
Cloning issue
Hello Developers,We recently performed a cloning process from our Production instance (Vancouver version) to our Temp instance (Washington version). After the cloning, we noticed that our application is not functioning as expected. I have attached sc...
Resolved! Cross scope issue related to Transferring case from HR core Case ER
Hi,I am trying to transfer a HR case (HR core case) to Employee RElations (ER). I get the below error message even though the case gets transferred. I created restricted caller access to allow read/write /create acceess on ER. It did not work
Resolved! Moving classic dashboards to Platform Analytics dashboards in HR Agent workspace
Hello Everyone,I have seen classic dashboards are also present in Platform analytics dashboards in HR Agent workspace as given in snapshot. So, I have created a few set of dashboards in classic/Self Service which needs to be moved to Platform analyti...
TPRM question responses
Hello all, I have a requirement to build a report to show all third parties who answered to specific questions (Risk questionnaire) and with specific responses. I'm using "asmt_metric_result" table to get the association between the third party -> qu...
Manager Hub not getting enabled
Hi All, I have installed the Manager Hub and Employee center Pro in my instance. I can see "Your Team" in the menu but not able to see any menu item under it, when I click on that it gives the error message like " ErrorThere is no destination set for...
lifecycle event REMINDERS for HR task
Hi all, I am working on a preboarding life cycle event, I have 2 activities within the same activity set. Complete I9 section 1(HR Task)Complete I9 section 2(HR Task) I need a reminder for both. Section 1 trigger after task is created, I want a...
How to trigger the lifecycle activity based on some condition from subject persons hr profile
HI all,I have a requirement where I need to trigger the activity from one of the activity set of life cycle event only when the subject person termination date - notice date +1 is less than notice period .I want the HR task to be triggered only when...
How to search content in attachment using external content ai search
I am trying to explore external content in AI search.Is it possible to search content inside the attachment which is stored externally and then show it on portal search result.
Resolved! I recently had help with auto-filing a form field, using Script Include and Client Script
Hello, I recently had help with auto-filing a form date field, using Script Include and Client Script.As an Admin Testing, it works perfect. However, when I test as a Manager (non-ITIL nor Admin), I get these many errors. How do I get rid of these...
Resolved! Can someone please help me clean up these scripts?
Hello,I know that what I've written is a bunch of nonsense, but I am horrible at scripting and I would really like some help. My goal is , once I type in a User (subject_person) to auto-populate my form field (appraisal_due_date) with the information...
how to restrict a link button to a certain role
I have Link button widget on a page. How can I restrict the button to a certain role. I have 2 buttons and want to restrict one button to a role. How can I do this?
