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Image on the ESC portal causing issue

HI All I have a situation that I need add an image above the search bar on ESC portal, I have added a background image on the container but it appears as a thin line on the portal. Please find the below screenshot and help me understand the posible s...

Sagar Rd by Tera Contributor
  • 767 Views
  • 1 replies
  • 0 helpfuls

CMS

Hello Team, how can I search CMS in Xanadu version of service now? Also I want to learn about CSS and HTML how it works in SNOW. I am new in service now. Any leads/suggestion would be appreciated.

Performance Analytics Historical data

Hi Guys... I have an issue with my HRSD survey PA. I have created a dashboard that shows all surveys for a period. I included two jobs. One on-demand job for historical data and the other is a daily job.I want the dashboard to always include the hist...

nosazenaogh by Tera Contributor
  • 643 Views
  • 2 replies
  • 0 helpfuls

HRSD Metrics Timeline Error

Hey HRSD Community!  We've wanted to look into metrics. I noticed HRSD has one OOTB metric definition 'Assignment Group Duration for HR Case'. However, it's not set to timeline. Additionally, when I do I check off Timeline and click Metrics Timeline ...

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How To Translate Variable Set Title For Record Producer.

We have created "Please add the names and ages of all children in the employee's family" variable Set.Need to Translate it based on users Language.I have tried with translated Name/ fields, Translated Text, messages But Not workingPlease find the bel...

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Community Alums by Community Alums  
  • 531 Views
  • 1 replies
  • 0 helpfuls

Resolved! Reports - Catalog Item

How can we create a report on a specific catalog item where we want the data to be populated based on the Variables.Catalog Item - XYZVariable - Var1 , Var2 , Var3 ,Var4 Use Case - Create a Report where the report shall have the columns , Column 1 - ...

Community Alums by Community Alums  
  • 692 Views
  • 1 replies
  • 0 helpfuls

tel: link in Org Chart EC Pro

Hi Is there a way to add a tel: link to the Org Chart through cloning and scripting the widget?In the Org Chart Configuration we have set up two phone numbers next to the email, which will always be on position 2 and 3:And in the My Org Chart the ema...

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ZeksF by Tera Contributor
  • 382 Views
  • 1 replies
  • 0 helpfuls