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I'm unable to create journey

cannot create the journey from the list view, I'm also not getting option of build journey in journey designer and from the portal also I can't.If i impersonate with manager then following is the view but still unable to create the journeyhave added ...

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How to update HR case fields directly with Employee form

Hi All. Can someone please help me on the below query.I have two fields in HR case form, i want update the field information through employee formsI have created employee form  and template with HR task type is Collect Employee Input.but its not upda...

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nikhitha24 by Tera Guru
  • 1455 Views
  • 3 replies
  • 0 helpfuls

HRSD Campaign

I want to create campaign while following  the below steps All > Content Experiences > Content Experience Builder>new Not able to set Audience field due to which campaign can't saved. Kindly help me out with the issue 

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Simona6 by Tera Contributor
  • 741 Views
  • 4 replies
  • 0 helpfuls

Resolved! Xanadu less demo data on HRSD

Hello community, When installing HRSD plugins as shown:Human Resource Scoped App: CoreHuman Resource Scoped App: SecurityHuman Resource Scoped App: LifeCycleEventHuman Resource Scoped App: IntegrationsCase and Knowledge Management  I did make sure to...

ELMAHDI by Tera Expert
  • 967 Views
  • 4 replies
  • 2 helpfuls

How to import word articles in HR Agent Workspace

Hi everyone, I hope you are doing well. Recently, working with HR Agent Workspace, I tried to import a word file for a Knowledge article and I could not find how.In the "normal backend" (not workspace), it is in a related link:In HR Agent Workspace i...

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rafas_10 by Tera Guru
  • 550 Views
  • 1 replies
  • 0 helpfuls

Architecture

Does Servicenow solution follow either a microservice N-tier architecture (preferred) or a standard 3-tier software architecture ( (miinimum)

Mansor2 by Tera Contributor
  • 1944 Views
  • 3 replies
  • 0 helpfuls

how to related a document to kb article

Hi, I wanted to know the process of linking of linking documents to kb articles.2.In a kb article, the article body is having a link, if I click on the link the document should be opened to view instead of downloading.how we can acheives these twoAny...

ValliU by Tera Contributor
  • 435 Views
  • 1 replies
  • 0 helpfuls

Virtual agent

Hi All,Is it possible to remove show me everything in the virtual agent , if possible where to go and do the action.

kali by Tera Contributor
  • 544 Views
  • 2 replies
  • 0 helpfuls

Knowledge article in Portal

Hello guys,I want to know how can we disable the author name or rating or publish date or the number of view for knowledge articles in portal?Like in the below screenshot, lets say I want to remove the views or the author name, How can i achieve it ?...

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Ashutosh4 by Tera Contributor
  • 428 Views
  • 1 replies
  • 0 helpfuls

checklist item names are empty

The functionality of creating a checklist and using templates all works fine.My question comes after creating case, On checklist item table checklist is missing. I have requirement Checklist - Able to Make Mandatory.