Redirect to the esc home page after submitting the order guide

[sri vijaya]

Hi

Currently like when we submit the order guide, it lands to the requested items details page, but right now we have a new requirement , like when we submit the order guide, it should directly redirects to esc home page without showing the requested items details landing page

Attaching the screenshot for reference which is right now landing page 

please guide us to resolve this issue

@Community Alums @Sandeep Rajput @Susan Britt 

@Ankur Bawiskar 

[Community Alums]

Hi @sri vijaya ,

follow the below steps:

1. Create an after insert business rule on the Requested Item table
2. Set the condition where order guide is <order_guide_name>
3. In the advanced section insert the following code:

(function executeRule(current, previous /*null when async*/) {

  gs.setRedirect('<your_page_name>.do');

})(current, previous);

It should work fine!

[sri vijaya]

Hi @Community Alums 

Followed the same steps, but  redirection is not working

[Community Alums]

Hi @sri vijaya ,

I believe you have 2 accounts in community and asking the same question from both the accounts, please do not duplicate.

Another account is @Ram33843094 

Same question: https://www.servicenow.com/community/developer-forum/redirect-to-esc-homepage-after-order-guide-subm...

[sri vijaya]

Hi @Community Alums 

Thats not my account , i have only one account in community

but Apologies, thats my team member who is also working on the same requirement, posted with out knowing about my previous post here

Thank you