REST API OAuth is thowing error- Session contains no certificates - Untrusted, Some times not always

snowarchitech1
Tera Contributor

‎01-05-2022 02:46 PM

When we are calling the Outbound Rest API, sometimes we are getting the "Session contains no certificates - Untrusted".

Strange is same user it is working and  for the same user sometimes it is failing. getting the "Session contains no certificates - Untrusted".  If we take the Same oauth token and try from Postman it is working. When we try from Servicenow it is failng.

 

But when we try from the Postman it is working. Kind of confusion since it is working sometime and sometimes it is failing.

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michaelj_sherid
ServiceNow Employee
ServiceNow Employee

‎01-05-2022 02:53 PM

@snowarchitech1 Due to the random errors , the best path forward is likely to work with our ServiceNow Support team so they can help you troubleshoot. 

Regards,

Mike

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snowarchitech1
Tera Contributor
In response to michaelj_sherid

‎01-05-2022 02:58 PM

Created the HiSupport Ticket, still waiting for the reply

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Mark233
Giga Expert
In response to snowarchitech1

‎02-17-2022 07:40 AM

Hey @snowarchitech1,

Did you get a response on this from support? We're experiencing the exact same problem.

Cheers,

Mark

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Vignesh10
Tera Contributor

‎01-21-2022 08:28 AM

I'm receiving the same error in the Virtual Agent Outbound REST API endpoint call. @snowarchitech1, did you find the issue and any solution to this?

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