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Employee workflow overview

Hello All, could you please explain the purpose of Employee workflow Overview ? Is there any documentation ? Anyone can help me . Quick response will be highly appreciate.

Resolved! How to auto close HR case when it is submitted

Hi, I would like to know a solution for below situation. --------An employee submit a HR case and it should be immediately closed without HR user work.*The case will be integrated to 3rd party system. So HR users do not work on ServiceNow-------- I h...

Kohei4 by Giga Expert
  • 1524 Views
  • 6 replies
  • 1 helpfuls

How to get a Business Rule to trigger on the portal

I wrote this business rule that triggers on display when an HR task opens (state = Ready). The info message is shown in the back end; however, when I go into the same task in the HR portal, it doesn't trigger. Do I need to put this in the portal scri...

find_real_file.png
Amy13 by Tera Contributor
  • 1346 Views
  • 8 replies
  • 0 helpfuls

Resolved! HR Profiles Getting created automatically

Hello Experts,  I am facing a weird issue in a customer instance.   When an end user (without HR Profile record) is logging in ServiceNow and trying to access the "hrportal" url, system is creating a HR profile for the same user automatically.  This ...

HR integration with SuccessFactors How to get updated profile data

By checking the count of data of HR profile integration, I understood that the data with update would be got from SuccessFactors because the count is very small.Could you please tell me the details how the HR integration OOTB decide if the profile da...

Kohei4 by Giga Expert
  • 1674 Views
  • 6 replies
  • 0 helpfuls

Header and footer for HR document template

Hi All,  I am creating a letter using HR document template module. I am facing challenges with setting and footer, Ideally I want the header and footer to span the full width, however when configuring document it is asking for position like left, rig...

Venkat122 by Kilo Guru
  • 1048 Views
  • 2 replies
  • 1 helpfuls

Activity Container

We are using an activity container in our sequential task. 1. Onboarding Associate task to fulfill 2. PreHire task to fulfill However, when we updated the state of Item 1 to cancelled and close incomplete, it is still creating task number 2. Is there...

Resolved! Onboarding inconsistencies

Hi guys, I want to set a demo instance with the full features of HRSD. But on San Diego version there are so many inconsistencies and after I install the plugins a need to spend a lot of time configuring the things to work properly.   The new problem...

Resolved! Why aren't HR Profiles automatically created for new Users?

I've been reading documentation and other Community posts. Out of box, it seems like new HR Profiles are created: When users log into specific portals (thanks to Server Script in a Header | Footer record)When an agent selects a new user on an HR Case...

Resolved! HRM Task Parent Widget Editing

Hey guys, Having such a hard time with this requirement... The HR Onboarding module has this widget "HRM Task Parent", I need to change thing in this button on the screen:   This is soo complicated cause there's one widget calling others and I could...