Hi All,We have surveys that gets generated once HR case state is changes to Closed complete. However, I could see two surveys being generated.Couldn't find any issue with the Trigger conditions.I have checked activity on the HR case, and could see 'C...
Hi, I just installed the new Employee Centre with demo data on 2 instances. It works on one, fails on the other. I cannot see any difference between the two. This is the error I recieve. ErrorRead operation on table 'sn_doc_task' from scope 'Employee...
Hello, I was wondering if there is a way to sort the display (on the ESC) of activities created in parallel within an Activity set? I tried using an Activity Container and set the Order for each activity (10, 20, 30, ...) but it only triggers the tas...
Can somebody provide a stepwise guide on how can we get data from Workday. Since OOB plugin supported SOAP, so I am assuming that we need to go with the same, but since we need just unidirectional integration i.e. data movement only from Workday to S...
Hello, I'm working in Flow Designer, and I ran into an issue where the flow I was working on froze, and I couldn't make changes. I tried to close and reopen the flow, and now it's stuck on processing and won't open. Only one flow is affected, and I'm...
Hi there, I have a requirement whereby i should only be able to see the HR cases assigned to my assignment group, I should be restricted to access those HR cases which doesn't belong to my group except the approvers etc. Further there would be some...
We are building a portal in which we want employee's managers to be able to submit catalog items on behalf of employees. Although managers are able to submit items, there is a problem with employees viewing details of the request on HR Portal. In ord...
Hello! I try to configure the interface between SuccessFactors and ServiceNow by using the HR Integrations Application. I now followed the instructions on https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources...
HI All, Requirement is to calculate business duration when HR case is moved from work-in progress to closed complete, I am getting correct duration but not business duration. I am getting business duration is 0. Below is the script. var state...
Hi all, How to calculate total duration ,If we change state from Work in progress to closed. Scenario is State changed from work in progress to suspended, after that it moved to Work in progress again and moved from work in progress to closed.So,it i...
Hi All - I have a requirement to make work notes as by default all the time in the case form. so, I have written below client script to make it default but it's not working in some scenarios. Type - Onload, table - sn_hr_core_case function onLoad()...
I would like to use "Topic Pages with Employee Communication content" in "Employee Center Pro". Is "Employee Center Pro" application included in HRSD Professional? Thank you!
We are in need of a tool to manage all of our leave. LTD, STD, FMLA, and Military leave. Is anyone using Service Now for this purpose. If so, what are you using?
New York introduced the HR Job [sn_hr_core_job] table, and the documentation describes how this table's intent is to "store multiple job records per user and capture the job history of users within your organization". Where does this leave the role ...
I'm looking at Employee Center to determine if this is a product I want to recommend to a customer, with a long term strategic outlook. While looking at this, I want to train myself in this new product and see if there's any available courses on NowL...
