Restrict access to certain cases based on HR services in HR Compensation COE.

[Lohith]

Hi All,

Do we have any OOB way in HRSD Application apart from ACL, Query business rule to restrict access(read/write) to certain cases in HR Compensation COE based on certain fields like Topic category ?

Appreciate your response!

Thanks,

Lohith

[Allen Andreas]

Hi,

You can create COE security by following documentation here: https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/con... scroll down to respective "Create COE Security" section.

From here, within the HR Compensation COE itself, you can use the condition field to build out that restriction as you need.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Lohith]

Thanks Allen.

How to check based on logged in user roles/groups than provide read/write access to certain cases in HR Compensation case COE ?

Thanks,

Lohith

[Lohith]

can we use condition in script rather than normal filter conditions ? like based on logged user details providing access/restricting certain cases under HR Compensation COE ?

[Allen Andreas · Accepted solution]

Hi,

To use this out of box feature, it's limited to just groups.

If you need to approach this from a more custom perspective, then you'd have to look into query business rules and/or ACLs with the ability to script and evaluate user details, etc.

Ideally, if that group has 'x' role, then you can pick the group.

Please mark reply as Helpful/Correct, if applicable. Thanks!