Restrict groups from Hr Service case creation

[Andre Jones]

Hello,

I've created several groups ASD, ASS, and ADA. They should not have access to Report Misconduct HR Service.

I don't want them to be able to read, write or delete. I notice that you cannot write ACL's towards HR Services. I tried doing the COE Security Configuration route but it only allows for read/write restrictions. 

What should I do?

[Andre Jones]

It did not work.

var hrServices = new GlideRecord("sn_hr_core_service");

                    if (gs.getUser().isMemberOf('542b8b1b47323110437db1a8536d43f4')) { // sys_id of the group

                        hrServices.addQuery("name", "!=", "Negotiations"); // name of HR service that will not be visible }

                    }

                        hrServices.addActiveQuery();

[Max Dore]

Just a reminder that best practice dictates you should not hardcode names or sysids. You should use system properties instead to help with maintenance and scalability.