Scope change for end users

Shusovit
Mega Expert

‎09-20-2018 04:26 AM

Hi All,

We have HR application running in our system. There are dedicate people who handle HR PA.

But they are having scoping issues as they cannot change their scope to Hr.core while creating indicators.

Hence my question is can end users change their scope or it can be changed only for admins?

Or admins has to change it per user ?

If not how can i make sure the person created the indicator in the Hr.core scope and not in Global scope.

Regards,
Shusovit

0 Helpfuls
  • 3,401 Views
5 REPLIES 5

Marcelle Howard
ServiceNow Employee
ServiceNow Employee
In response to Shusovit

‎09-25-2018 04:46 PM

The most optimal option would be to have the delegated developer own/create the indicator sources and indicators for the HR team on an as-needed basis. This role is designed specifically for this purpose, and offers the most direct path to accomplish your goal of scoped indicators/indicator sources without granting the admin role to your PA HR team. 

There are also HR-specific PA content packs offered with a separate license that allow you to use OOTB indicators contained within their own scope that would come with PA HR specific roles and privileges. Documentation can be found here.