Hi all,In our ESC Pro Portal, when users click the “Submit Request” link from the homepage carousel, the system currently opens the request page with the default filter set to “All”.We’d like to change this behavior so that it defaults to “Requests” ...
Hi Team, I am looking for Integration of service now with exchange online spoke where available timings of a user can retrieved and calendar invites can be sent to individuals.Any suggested change in timings to reflect on Service now and also would l...
Hi everyone,I’m working on an HR Service Delivery (HRSD) setup and would like to display a field from my Intake Form on the HR Request page (My HR Requests list).Currently, I have created a new column on my HR Request widget where I would like to dis...
Hi All,Can anyone share that how can we test the Journey management application and Manager Hub application on demo instance? I have already installed the plugins still the Journeys application is not appearing in Employee Center Pro. Any specific re...
In the Employee Document table (sn_hr_ef_employee_document), the visibility of each document depends on the security policies applied to it. I want to understand how ServiceNow determines which security policy applies to a given document.Is there a s...
Hello All,I have picked a group in the "Select Location" prompt to lodge this question but not sure it is the best option - there was no option for a specific employee growth/internal learning. In our Dev environment I had built up some Learning to b...
Hi Im in the step to create backlog. But as per the instruction, when I navigate to Project -> Projects --> All I dont find any project that is imported from NowCreate.
Can anyone assist as hitting a wall with this. Is it possible at all to move attachements on an HR case to the 'Evidence' Records without having to download the files and re-upload using HR Agent Workspace? Documents are being added to the HR Case...
Hi, I am hoping someone can help me with an article access issue I'm struggling with.We have a KB Structure separated by regions. In each region we have a number of countries. For each country we have a couple of articles targeting only New Joiners (...
While creating playbook using guided self-service in employee center iam not able to see questionirre activity apart from that some other activities are also missing can any one has a suggestion is this plugin installation issue or an upgrade issue
Dear Friends,We are doing HRSD Integrations and we need to utilize OOB REST API - HR Case Creation for HRSD and their functions like Create Task.I tried some JSON and it’s keep throwing errors.Can anyone please share me, correct JSON payload to creat...
Hi, I am trying to add more fields to the Activity stream of the agent workspace. Currently, the Close code and Close Notes fields are not showing up in the Activity section. I see in Native UI, we can configure the Activity stream by clicking on the...
Hi Community, Am trying to limit HR case creation from HR agent workspace(create case). I created a before insert business rule and validating current logged in user. if user belongs to a specific group then hr case should be created otherwise it sh...
Hi,I have a requirement where there are 4fields- field1, field2, field3 & field4. In field3 it should display the subtracted value of field2-field1. in field4 it should display (f2-f1)/f1. How can this be achieved? Thanks in advance!!
Hi, I have a requirement where if a person selects number of person as 1/2/5, then there are a set of fields that should be visible for 5 times or so. Is this possible to do, if yes how it can be implemented? Thanks in advance!!
