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Resolved! CSS changes not reflicting inside the Modal

i'm trying to style one message inside a modal pop up in the service scriptbut seems like the changes are not reflictingCUSTOM_MESSAGE:"<p class='custom-msg' please use this <a href='google.com'>Link</a></p>",and in the controller this is what i have...

GhitaB by Tera Contributor
  • 509 Views
  • 5 replies
  • 0 helpfuls

Employee Document Management - Bulk Import

We are exploring the use of Employee Document Management and the Bulk Import capability from a Local Directory (not Cloud) and have some questions for the Community. 1. Can the files to be imported for each Employee be stored in a folder for each emp...

nmaneely by Mega Sage
  • 931 Views
  • 3 replies
  • 0 helpfuls

Resolved! Approvals not showing on my tasks tab in the unfied portal

Hi,I have created a flow designer which takes approval names from an intake form and once submitted creates a hr case. Once the hr case is created it triggers the approvals to the user that was selected on the intake form while submission. Till this ...

Universal Request UI Action Roles

Hi community,I was wondering if it's possible to customize the OOB UI Action Condition for triaging HR Cases or Incidents from a UR record without getting any impact or if any of you have any experience with that  ? 

Create_Incident.png Create_HR_Case.png

successfcator spoke

getting error while fetching get oauth token  OAuth flow failed. Verify the configurations and try again. Error detail:Cannot recover key 

btejaswini by Tera Contributor
  • 223 Views
  • 1 replies
  • 0 helpfuls

Resolved! Document Templates auto-generate a PDF and attach to case

Hello!I have a requirement to auto-generate and attach a PDF document to an HR case once the Record Producer is submitted.I was able to achieve that with HR Document Templates by creating a Flow that would look up PDF draft (created by leveraging 'Au...

AijaRe by Kilo Sage
  • 9511 Views
  • 12 replies
  • 4 helpfuls

Not able to add user in the HR Group through Flow

Hi Team,I’m facing an issue while adding a user to one of the HR groups through Flow Designer.In the flow, I am trying to add a user to the IGA group, which is an HR group. However, I’m consistently getting an error during this step.Sometimes Flow De...

iztgokul by Tera Contributor
  • 652 Views
  • 7 replies
  • 0 helpfuls

Restrict Incident Date Selection ONE MONTH AGO

I have created a record producer with a variable called Incident Date, and I need to restrict users from selecting a date that is more than one month old. For example - if today’s date is 07-Dec-2025 and I select 06-Nov-2025 or any date before that, ...

may13 by Tera Contributor
  • 817 Views
  • 5 replies
  • 2 helpfuls

Resolved! Sorry, either the data doesn't exist or you don't have access

Hi, When user are able to view the HR Service catalog in ESC portal & after submitting they are getting below error."Sorry, either the data doesn't exist or you don't have access".Post Submission of the HR Case No details are visible & from list view...

Community Alums by Community Alums  
  • 5421 Views
  • 10 replies
  • 2 helpfuls