Hi Team, Can you please guide on establishing this scenario. Currently we are triggering the notification to requester with related contextual search results using table configurations and we are using email script : cxs_emailsearchresults (OOB) in t...
Hi Community,On HR Agent workspace we have a Transfer case button. When we click on that , we will get a dialog box having several fields one of them is HR Service.Any idea from where the dropdown value is coming in that list ?NOTE : I already have c...
Hello All, I got a requirement where I need to send an email to Requester once the HR case is submitted for any COE. I have created the Notification and calling Email Script as shown in below screen shot.I could see Contextual search results are show...
Hi Community,I’m working on an HRSD dashboard and looking for a reliable way to identify which HR teams (assignment groups) manage which HR Services. as i need to create a new report to t to reflect the which team manages which type of HR Services.I...
Hi team, please i would like to disable this toggle to be set it to read only and keep it selected for a specofoc item but could not find a way to do it, any idea on how to do it?
Hello, wondering if this is possible & if anyone has ran into something similar. As part of a lifecycle, we have an HR task of the Submit Catalog Item type going to an employee. When the employee completes the task, a child case is created - which is...
In the unguided simulator, under the task 'HR Knowledge Management', while impersonated as Abel Tutor, you are supposed to create a Travel Advance Request, which, from the previous steps, is supposed to be configured such that every required detail i...
Hi everyone please i would like to write a BR to exclude exteranl users from seeing the offboarding case here is the script but still didn t work(function executeRule(current, previous) { var userId = gs.getUserID(); gs.info('[HR VISIBILITY...
Hiwe need to make bold on word in virtual agent greetings for suppose" Hi, welcome to virtual agent"In this Welcome should be in bold styleBut our message does not store in sys ui message tableIt is directly given in the virtual agent flow and embedd...
HiIn HR agent workspace there is a section/relationship( as attached screenshot) named "Cases opened for user(50)" which is set the limit to 50 in default even though opened for have more than 50 cases , we need to edit /increase the limit so that al...
Hi we have a req where new field "created by group" field should copy the value from "Assignment group"Here there are 2 cases1. if we are creating case from Record producer it should be " assignment group = created by group"so what process can be don...
Hello, We are currently looking at implementing the Anonymous Report Center. Can someone clarify whether it is possible to modify the Report Misconduct form in the ARC so that it is different to that in the standard service catalog? If so, where is ...
HiIn HR agent workspace, we have an issue, the comments which we post there, and when we click on "save" button , the note was saved but text still appears in compose text box and text box did not clear(please refer below screenshot)so we need to cle...
SERVIÇOS DE RH NO SERVICENOW - Guia prático para POs (sem tecnês)O grande desafio do RH é explicar, de forma simples e sem virar aula técnica, como os Serviços de RH funcionam no ServiceNow para POs que estão chegando agora ou que não vivem o dia a d...
Hi All,We are using similar to Popular items widget in Employee Center which shows all the popular catalog items.Our requirement is to add "heart-my favorites" feature which let users to add Cat items to my favorites. my question is-How I can add thi...
