Security prevents writing to this field. 1 record(s) do not have a valid reference.

Amane1
Giga Guru

Hi, Community.

 

I have run into a problem in UI Builder list component.

When I try to change the filed value(Type: boolean), it says: 

Security prevents writing to this field.

1 record(s) do not have a valid reference.

 

There is no UI policy or configuration in the table. When I reload the page, I can edit it normally, but the dialog keeps appearing, and the field becomes uneditable after clicking another field value or navigating away from the page.

 

I am hoping this is a bug.

Amane1_0-1743407961628.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Amane1 

when was the last time it worked fine?

Did you recently upgrade?

this is on form?

Is this for admins as well?

Did you check any field level WRITE ACL is configured on that field on your table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Thank you so much for your reply.

  • Did you recently upgrade?

- No. 

 

  • this is on form?

- No. This is a list component on a page created by UI Builder.

 

  • Is this for admins as well?

- Yes, the picture I attached shows how an admin user sees it.

 

  • Did you check any field level WRITE ACL is configured on that field on your table?

- There is no field-level ACL configuration. The page and data were moved from another instance using an update set. It is working fine in the original instance, but the problem appears only in the instance it was moved to.

 

I have checked the settings in the original instance to see if any configurations are missing, but everything looks the same.

 

 

@Amane1 

Seems some config mismatch

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader