Send HR Case Approval Email daily

breharabalya
Tera Contributor

We are looking to send an approval email daily until the case has been approved or rejected. I'm not sure how to approach this or where to configure this email so that it sends until the 'state' has been changed to approved or rejected. Thanks!

1 REPLY 1

Rob Sestito
Mega Sage

Hi there -

I would say you could create a scheduled job, an event, and the notification you need.

 

The flow could be something like:

Scheduled job runs daily to check the state of an approval --> if approval state = awaiting approval AND is not the same day it was created --> the scheduled job could call the event --> the event is tied to the notification, that is then triggered to be sent as the reminder.

 

That is something of how I see that flow working for what you are looking to do.

Hope this helps!

 

Thank you,

-Rob