Send reminder notifications every 72hs in HR Template
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-31-2024 06:24 AM
Hi
I got a requirement one of my clients.
Lifecycle events - Onboarding tasks: 'complete job handover - if applicable'
Change task type to 'Mark when complete' and send reminder notifications every 72hs.
How to send reminder notification every 72 hours?
@Allen Andreas @Community Alums @Pradeep Sharma @Mark Roethof @Anurag Tripathi @Ankur Bawiskar @Sanjiv Meher @Brad Tilton

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-31-2024 06:50 AM
You can do this with Flow designer. Refer below.
https://www.servicenow.com/community/developer-forum/flow-designer-reminder-emails/m-p/2413189
Regards,
Musab
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2025 08:14 AM
On the HR Task Template page, the "When to send (days)" is the number of days before the task Due Date that the reminder will trigger. The "Interval(days)" is the frequency to resend the reminder. If you change your "Interval(days)" to 3, then the reminder notification will continuously send every 3 days (72 hours) until the task is closed. There is a OOB scheduled job called "HR Daily Job" that sends the reminders.