Send reminder notifications every 72hs in HR Template

sibasundarsahoo
Tera Contributor

Hi 

I got a requirement one of my clients.

 

Lifecycle events - Onboarding tasks: 'complete job handover - if applicable'
Change task type to 'Mark when complete' and send reminder notifications every 72hs.

 

How to send reminder notification every 72 hours?

sibasundarsahoo_0-1735654575094.png

 

@Allen Andreas @Community Alums @Pradeep Sharma @Mark Roethof @Anurag Tripathi @Ankur Bawiskar @Sanjiv Meher @Brad Tilton 

 

2 REPLIES 2

Musab Rasheed
Tera Sage
Tera Sage

You can do this with Flow designer. Refer below.

https://www.servicenow.com/community/developer-forum/flow-designer-reminder-emails/m-p/2413189

Please hit like and mark my response as correct if that helps
Regards,
Musab

Dennis Ford
Giga Guru

On the HR Task Template page, the "When to send (days)" is the number of days before the task Due Date that the reminder will trigger.  The "Interval(days)" is the frequency to resend the reminder.  If you change your "Interval(days)" to 3, then the reminder notification will continuously send every 3 days (72 hours) until the task is closed.  There is a OOB scheduled job called "HR Daily Job" that sends the reminders.