Short description in HR template for HR task is not getting translated in HR Agent Workspace

Tiina
Tera Contributor

Hi!

I have created a Lifecycle event and there an Activity, which creates HR task. In HR template for that HR task, I have used Global short description field and for the value in that field, I made a translation. Translation for the Global short description looks fine in Portal/Employee Center tasks, but in HR Agent Workspace the HR task short description is not getting translated (it seems to take the value from the general short description field in HR template and does not use the Global short description value).

 

How can I make the HR task/HR template Short description translation to work also in HR Agent workspace?

 

Thank you!

 

 

1 ACCEPTED SOLUTION

@Tiina I recommend submitting a Support Case for this to avoid you having to customize to achieve this. 

 

Regards,

Mike

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5 REPLIES 5

Pavlos D
Tera Contributor

Hello, I'm facing the same issue, did you find any solution?