SLA for HR Instead of Metric Help

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‎03-15-2024 09:58 AM - edited ‎03-15-2024 01:28 PM
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‎03-15-2024 11:07 AM
As I understand, you can utilize the SLA definition for HR Cases.
Create an SLA definition and set a start, and stop condition. Are you having issues creating SLA definition?
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