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05-21-2022 04:37 AM
I have created 1 HR Task template with HR Task Type = Take Survey. I have Survey (asmt_metric_type) also which in Published and which is also added in my HR Task template.
When I try to create new HR Task through the above created Template, Survey Instance is not getting created and it is coming as blank.
Though it was not required, I also created Trigger condition for survey but it is not working properly.
NOTE: My HR task type and Survey is getting populated after I submit the HR task form after selecting template. It does not comes when I select the template. Not sure if this is expected behavior or it can be the root cause.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
Solved! Go to Solution.
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09-06-2022 10:36 AM
Hi All,
Issue is resolved.
I have created new sys_property 'sn_hr_core.create_new_survey_instances' and set value as 'true' and issue is resolved.
I got resolved in San Diego OOB.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

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05-31-2022 06:09 AM
Can you attach a screenshot of your template?
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09-06-2022 10:36 AM
Hi All,
Issue is resolved.
I have created new sys_property 'sn_hr_core.create_new_survey_instances' and set value as 'true' and issue is resolved.
I got resolved in San Diego OOB.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023