How to use sign document if we use HTML Document Template
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09-01-2022 09:48 PM
Hi Everyone ,
We have requirement to sign document ,but we are not sure get that done ,we checked the docs as well as existing configuration but we find sign document functionality is supported only for PDF Document Template Mapping such that when pdf_template field is populated on HR Case.
In our requirement we are using HTML Document Template ,so Sign Document functionality is not coming.
Are we missing something ,could anybody share some leads or findings or process to get that done.

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09-03-2022 10:50 PM
To create a HTML document for signature you need to use the document templates not HR document templates.
when defining your HTML template, add the participants and signatures from the doc template itself.
you can then add the document in your HR service template:
this will create document tasks for the participants defined on the doc template when you initiate the case.