Hi @niveditakumari,
1. When you created HR service to use in lifecycle event then is it mandatory to create that Topic category in COE(sn_hr_le_case) or we can create Topic category in any COE?
-> Topic Details & Topic Category are mandatory step for creation of any HR Service in any COE.
When we add record producer then in that record producer table should be 'sn_hr_le_case' or it can be any table.
2.When we add record producer then in that record producer table should be 'sn_hr_le_case' or it can be any table.
-> It can be any table based on your COE define in HR Service.
3. We are having lifecycle event type as HR service, Onboarding other as well, For each type how we can test that lifecycle event.
-> After case creation through portal it will follow the Life cycle Event type, i mean you can open life cycle event type record and understand how the steps are designed in backend, according to that after case creation it will follow the steps and you can Test accordingly.
As per below screenshot after case creation it will follow the steps and can test accordingly, it will follow the activity sets, first execute the steps designed in 1st activity set then move to next accordingly.
Please mark helpful and correct answer if it's worthy for you.
Hi @niveditakumari ,
To show HR Service for Lifecycle Event in portal we need to create record producer.
1. When we create record producer to show that HR service in portal for lifecycle event what should we select table name for that - You have to select table name "sn_hr_le_ case".
Is it something specific to requirement and we will get that from client -
2. When we create Lifecycle Event and select lifecycle event type as HR Service then I know we can create HR case with HR service but when we select lifecycle event type as Onboarding then how we can test that.
As per my understanding in all scenario we can create HR case with using HR service in backend and HR catalog item in portal.
-> When you will create HR case for HR life cycle event and life cycle event type will be attached over the HR Service related configuration will be in backend and you can create HR case from portal . Based on the requirement Lifecycle case created through integration as well for specific requirement . However we can create from portal through record producer absolutely.
Please mark helpful and correct answer if it's worthy for you.
Hi @niveditakumari,
1. When you created HR service to use in lifecycle event then is it mandatory to create that Topic category in COE(sn_hr_le_case) or we can create Topic category in any COE?
-> Topic Details & Topic Category are mandatory step for creation of any HR Service in any COE.
When we add record producer then in that record producer table should be 'sn_hr_le_case' or it can be any table.
2.When we add record producer then in that record producer table should be 'sn_hr_le_case' or it can be any table.
-> It can be any table based on your COE define in HR Service.
3. We are having lifecycle event type as HR service, Onboarding other as well, For each type how we can test that lifecycle event.
-> After case creation through portal it will follow the Life cycle Event type, i mean you can open life cycle event type record and understand how the steps are designed in backend, according to that after case creation it will follow the steps and you can Test accordingly.
As per below screenshot after case creation it will follow the steps and can test accordingly, it will follow the activity sets, first execute the steps designed in 1st activity set then move to next accordingly.
Please mark helpful and correct answer if it's worthy for you.
