UI action visiblity all the members in Assignment Group for HR case
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‎11-09-2023 01:01 AM
UI action Will be visible all the members which are present in Assignment Group for HR case in both Native UI & Agent workspace?
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‎11-09-2023 01:44 AM
in the UI action condition add this
gs.getUser().isMemberOf(current.assignment_group)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-09-2023 04:29 AM
Thanks Ankur, this is working when the hr case is not assigned it's visible for all members. if a case is assiged only the assignee is able to see the ui action. I want the ui action to b visible to all th members of the group even though if it is assigned