UI action visiblity all the members in Assignment Group for HR case

MUDIGOLAM BHANU
Tera Contributor
UI action Will be visible all the members which are present in Assignment Group for HR case in both Native UI & Agent workspace?
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@MUDIGOLAM BHANU 

in the UI action condition add this

gs.getUser().isMemberOf(current.assignment_group)

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thanks Ankur, this is working when the hr case is not assigned it's visible for all members. if a case is assiged only the assignee is able to see the ui action. I want the ui action to b visible to all th members of the group even though if it is assigned