Ui Action Workspace PDF Preview is not working , not generating the document
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‎03-13-2024 06:56 AM
I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up with the case data with specified template, but it doesnt work on "CSM/FSM configurable workspace' i have checked the workspace form button, still doesnt work, can anyone help what code i need to add to

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‎03-18-2024 05:11 AM
See if this article helps you any. Also check the system logs and "Inspect" on the browser page to see if any errors are being generated.