Ui Action Workspace PDF Preview is not working , not generating the document

yadavharshad372
Tera Contributor

I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up with the case data with specified template, but it doesnt work on "CSM/FSM configurable workspace' i have checked the workspace form button, still doesnt work, can anyone help what code i need to add to 

Workspace Client Script?
 
i have attached image of scrips section of ui action  which opens the window on the form  - what should i add to workspace client script section so the same dialog window will open in workspace as well.
thanks in Advance.
1 REPLY 1

Susan Britt
Mega Sage

See if this article helps you any.  Also check the system logs and "Inspect" on the browser page to see if any errors are being generated.