Ui Action Workspace PDF Preview is not working , not generating the document

yadavharshad372
Tera Contributor

I have created on UI action named 'Packing slip' on csm workspace which when button clicked open up window with generated pdf using the templated specified on form field, i have attached images, it works on native ui form when clicked window pops up with the case data with specified template, but it doesnt work on "CSM/FSM configurable workspace' i have checked the workspace form button, still doesnt work, can anyone help what code i need to add to 

Workspace Client Script?
 
i have attached image of scrips section of ui action  which opens the window on the form  - what should i add to workspace client script section so the same dialog window will open in workspace as well.
thanks in Advance.
1 REPLY 1

Susan Britt
Mega Sage
Mega Sage

See if this article helps you any.  Also check the system logs and "Inspect" on the browser page to see if any errors are being generated.