Unwanted redirection to a different service portal for a User Type In Hr onboarding profile

Arka Banerjee
Kilo Guru

Hi Team,

 

Hr onboarding profile Users are getting redirected to a different service portal for 'Pre Hire' User Type, even if they are opening a different service portal. Could you please help with where\how I can find where this redirection is set up.

 

@Ankur Bawiskar 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Arka Banerjee 

check SPEntryPage script include

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

There is no update that has been done to the script include, its in its OOB form. Also, both these portals are custom FYR, could you please help suggest where this configuration might be

 

Regards,

Arka

Hi Ankur,

 

Can you please help with the above. Any help would be greatly appreciated

 

Regards

Arka

Hi Ankur,

 

Can you please help with the above. Any help would be greatly appreciated

 

Regards

Arka