Unwanted redirection to a different service portal for a User Type In Hr onboarding profile
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07-31-2025 05:46 AM
Hi Team,
Hr onboarding profile Users are getting redirected to a different service portal for 'Pre Hire' User Type, even if they are opening a different service portal. Could you please help with where\how I can find where this redirection is set up.
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07-31-2025 05:51 AM
check SPEntryPage script include
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-01-2025 06:32 AM
Hi Ankur,
There is no update that has been done to the script include, its in its OOB form. Also, both these portals are custom FYR, could you please help suggest where this configuration might be
Regards,
Arka
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08-04-2025 05:33 AM
Hi Ankur,
Can you please help with the above. Any help would be greatly appreciated
Regards
Arka
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08-05-2025 01:30 AM
Hi Ankur,
Can you please help with the above. Any help would be greatly appreciated
Regards
Arka