User list is not visible on direct and indirect team tab on esc portal manager hub.

aakankshapl
Tera Guru

We have added  Carla Humble(user) as manager of Benchmark Scheduler(user) and Benchmark scheduler as manager of abraham.lincoln(user). But stil the indirect team is not visible for any user e.g Carla Humble
Please watch below image for reference. Please help us out if you have any knowledge related to this.

aakankshapl_0-1744102890090.pngaakankshapl_1-1744102903192.png

 

 

5 REPLIES 5

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

Hi @aakankshapl and @ebarrette Do you have any data in the Other Manager Relationships table? The displaying of data is based on this table. You can find more details here on our docs site.

 

If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

Regards,

Mike