User unable to see Topic in HR core
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‎04-15-2024 07:12 AM
Hello,
A certain user is unable to see a topic created in HR core. We have a situation where two parent topics are created in 2 different scopes 1 is custom and 1 is Human Resource : core
He is able to see everything in Custom scope, however is unable to view topic created under HR even though everything else is same. This is backend, he is able to view topics in the portal as well but needs to add connected content so should be able to view from backend as well.
Can anybody help? @Ankur Bawiskar
Thanks

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‎04-15-2024 07:17 AM
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‎04-15-2024 07:51 AM
No, the user does not
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‎04-15-2024 07:53 AM
Even if I give the user the role, he is still unable to view the topic present.
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‎04-15-2024 08:29 PM
can you share some screenshots?
what debugging have you done so far?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader