Variable Editor is read only in interaction table

Siddhesh Gawade
Mega Sage

Wednesday

Hello Experts,

 

I'm working on a POC with a record producer that creates records on the Interaction table. After submission I am displaying the producer variables on the created record via a UI formatter, but the variables are all read‑only. I need them to be editable on the form. See the highlighted area in screenshot.

 

I also created a record producer on the Case table, and its variables are editable on the form.

 

I suspect the difference is because Case is task‑extended while Interaction is not. Has anyone encountered this before or can suggest what might cause this and how to fix it?

 

Thanks in advance😊

 

Regards,
Siddhesh Gawade

 

SiddheshGawade_0-1767852776926.png

 

 

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Chaitanya ILCR
Mega Patron

yesterday

Hi @Siddhesh Gawade ,

 

Create a new UI macro like this

ChaitanyaILCR_0-1767870538894.png

 

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
    <g:requires name="scripts/js_includes_catalog.js" includes="true" />
    <g:requires name="styles/${new CatalogCssSelector().getVariableCss()}" includes="true" />
    <g:if_polaris>
        <g:then>
            <g:requires name="styles/${new CatalogCssSelector().getPolarisVariableCss()}" includes="true" />
        </g:then>
    </g:if_polaris>
    <g2:evaluate var="jvar_catalog_item">
        function eval_cat_item() {
        var cat_item = "";
        var catItemProducedGr = new GlideRecord("sc_item_produced_record");
        catItemProducedGr.addQuery("record_key", current.getUniqueValue());
        catItemProducedGr.query();
        if (catItemProducedGr.next())
        cat_item = catItemProducedGr.getValue("producer");
        return cat_item;
        }
        eval_cat_item();
    </g2:evaluate>

    <!-- load only the one_to_one variable sets -->
    <g2:evaluate var="jvar_cat_sets" jelly="true">
        var jvar_cat_sets = "";
        var gr = new GlideRecord("io_set_item");
        gr.addQuery("sc_cat_item", jelly.jvar_catalog_item);
        gr.addQuery("variable_set.type", "one_to_one");
        gr.query();
        while (gr.next()) {
        if (jvar_cat_sets.length > 0)
        jvar_cat_sets += ",";
        jvar_cat_sets += gr.variable_set;
        }
        jvar_cat_sets;
    </g2:evaluate>

    <g2:evaluate var="jvar_questionset_read_only" jelly="true">
        (gs.getProperty('glide.sc.evaluate.variables.write.access', true) == 'true') ? !current.canWrite() : !current.variables.canWrite();
    </g2:evaluate>

    <div data-sn-macro-sys-id="${jvar_macro_sys_id}">
        <j2:if test="$[jvar_catalog_item != '']">
            <j2:set var="jvar_producer_target_record" value="true" />
            <g2:client_script type="catalog_question_editor" catalogItem="$[jvar_catalog_item]" />
            <g:inline template="catalog_ui_policy.xml" />
            <g2:render_component componentName="com.glideapp.servicecatalog.DefaultQuestionEditor" />
        </j2:if>
        <j2:if test="$[jvar_catalog_item == '']">
            <!--Render old default editor if catalog item is not found -->
            <g2:render_component componentName="com.glideapp.questionset.DefaultQuestionEditor" />
        </j2:if>
    </div>
</j:jelly>

 

and Create a new formatter

ChaitanyaILCR_2-1767870602901.png

 

with the name of the UI macro as formatter value (make sure macro name doesn't contain spaces)

 

and remove the formatter that you have added earlier and add this again

 

I believe you must of created a formatter already (just create a new UI macro and update the macro name in the formatter and remove and add the formatter to the form layout)

 

last step is important

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

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