Virtual Agent Survey

[Vaishali 11]

Is it possible to fetch line by line details of what was entered ( topic which was used) in the pat before the survey was taken? If yes how this can be achieved?

Thanks in advance!!

[Abbas_5]

Hello @Vaishali 11,

Please refer to the below steps:
https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-fetch-topic-details-inside-a-vir...

If it is helpful, please mark it as helpful and accept the correct solution. In the future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik