What is Journey Accelerator.

niveditakumari
Mega Sage

Hi, 

 

What is Journey Accelerator. What is manager checklist for departing employee an dhow to use journeys. 

Can anyone please help me with documents for that. 

 

Regards, 

Nivedita 

 

 

1 ACCEPTED SOLUTION
3 REPLIES 3

luffy3478
Tera Guru

you may find process documents here

https://nowlearning.servicenow.com/nowcreate

OliverE
Tera Contributor

Journey Designer and Journey Accelerator are add-ons for HRSD, install Journey Designer [sn_jny] and it will also install the Accelerator at the same time

 

System Requirements
Required plugins and apps (Auto installed with this app)

Compatible with Vancouver and later
Human Resources Scoped App: Core [com.sn_hr_core] 
Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
Employee Center Pro 33.0.2 [sn_ex_sp_pro]
Journey Accelerator 6.5.4 [sn_ja]
Admin Experience Framework 4.1.0 [sn_ace]
Shared UI Libary 1.1.1 [sn_ui_lib]
Document Templates 26.3.1 [sn_doc]


Optional applications (Requires manual install)

Listening Posts 5.4.2 [sn_lp]]
Learning Posts 5.0.1 [sn_lnp]
Manager Hub 4.3.0 [sn_mh]
Microsoft Exchange Online spoke 3.6 [sn_ex_online_spke]
Retry Framework 1.0.2 [sn_retry_handler]  

 

 

after this use the following documentation to help you implement unfortunately I have not been able to find a nowlearning course on it so far.

OliverE
Tera Contributor

I have now managed to fine a Lab for Employee Journey Management which could really help you
https://servicenow-events-or-lab-guidebo.gitbook.io/lab1568-k24

Also There is a Webinar on YouTube presented by ServiceNow Employee Journey Management Team which is really interesting

https://youtu.be/axRs23GXXBE?feature=shared