What is the difference between Lifecycle Event and Lifecycle Event Enterprise?

[Monika Sudhaka2]

Hi Team,

I had a doubt regarding Lifecycle Event Plugin and Lifecycle Event Enterprise Plugin since both the plugins does the same job of creating a lifecycle event comprising Activity set and Activity. Can somebody help me out here on when and where to use these two plugins respectively?

[Sean Walters]

Hi Monika, 

I believe the only difference is that Enterprise plugin allows you to create cross-departmental events. So anything that is non-hr such as request or incident for a technical device deployment. 

I suggest you do check with your service account manager but thats what I understood when we had a similar question around licenses. 

Hope that helps. 

Please mark my answer correct and helpful if this resolves your issue.

[Community Alums · Accepted solution]

Hi @Monika Sudhakar ,

Functionally the two plugins are essentially the same. It comes down to a licensing question and based on the subscription you have determines how you can use the Lifecycle Events capabilities. 

With an HRSD Professional license, Lifecycle Events can be used for personal and professional events where fulfillment is performed only by HR. This excludes enterprise / multi-departmental events, such as Onboarding, Offboarding, and Transfers.

With an HRSD Enterprise license, Lifecycle Events can be used for full multi-departmental events, such as Onboarding, Offboarding, Transfers, and others.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[vajgsgc]

Hi Sandeep,

Could you please give examples for both scenarios ?

Thanks

Vijay

[mjdoolit2]

Also here:

https://www.servicenow.com/community/hrsd-forum/difference-between-hr-enterprise-lifecycle-events-an...