When Knowledge article is updated it should send a notification to owning group.

developer88
Tera Contributor

‎03-02-2024 10:46 AM

When existing Knowledge article is updated by knowledge editor it should send the notification to owning group 

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swathisarang98
Giga Sage
Giga Sage

‎03-02-2024 11:16 AM - edited ‎03-02-2024 11:18 AM

Hi @developer88 ,

 

You can create a simple Notification on kb_knowledge table as below,

 

swathisarang98_0-1709406883334.png

 

swathisarang98_1-1709406912218.png

 

swathisarang98_2-1709406959396.png

 

Result:

swathisarang98_3-1709407076488.png

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

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