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Where to configure Event Type in Lifecycle Event

aguanci
Tera Expert

‎11-01-2024 07:39 AM

Hello All,

 

Is it possible to configure a Lifecycle case based off a field from HR Profile? Our goal is to have the opened_for user to be a field on HR Profile, but I can't seem to find where that is configured. I have a feeling it is in the Event Type with the Manage Lifecycle Event application but I can't seem to find how to get there so I can see for myself. I could not find any helpful documentation on this subject, so could someone steer me in the right direction? Thanks!

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Abbas_5
Tera Sage
Tera Sage

‎11-01-2024 08:21 AM

Hello @aguanci,

Please refer to the below link:
https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/human-resources/t...

https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/human-resources/t...

 

If it is helpful, please mark it as helpful and accept the correct solution. In future it might be helpful to someone by refer to this solution.

Thanks & Regards,

Abbas Shaik

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