Hi everyone I created a section( Payroll forms) in the default view and workspace view. Is it possibile to make this section only visible for a particular service either by using Client script or any other way to achieve this. I wanted to show thi...
hi, Is there any way to attach password protected excel file to HR case apart from changing setting of "glide.security.file.mime_type.validation" to false. thanks, Sujit
Does anyone know how to change the font type in Employee Central - from Lato to Arial
Hi All, We have craeted a checklist from HR Service Configuration table. When a case is created, the HR agent can close the case without checking the checklist. Is there a way to make those checklist mandatory without customizing? Thanks, Sai...
Hey Team, I am looking for some insight and help on what I think could be an issue. I have a user that made a search on our HR Portal, 'bonus payout'. This user is in the US and on the IT side. Our articles are utilizing criteria for the Can Read and...
Where can i find study material for HRSD, the one available on now learning is paid content
Out of curiosity. If we would like to move an email reference (Activity Formatter) to another record, where could we find the reference of the Email Sent that appears in the Activity formatter log of the HR Case?Even if we change the reference of the...
Hi, Community. We have this requirement to set trigger condition for one of our activity set. 1. After closure of HRTASK 2. When Employee Number is not empty 3. if customField is set to false. below is my script. (function shouldActivitySetTrigger(p...
Hi All, I was creating an HR task template and I found the option "Auto-close Integration task" on Task Type. But the official documentation doesn't say what is this used for and I also have no clue about it. Many Thanks!
Hi All, I am getting this error when ever I add something on comments and save. I already created cross scope record but it didn't resolve the issue. Please help if anyone knows how to fix it
I am being asked if it is possible to request a read receipt when we send emails from HR Case. In searching previous posts, it doesn't look possible, but the posts are somewhat older. I am wondering if this is now possible. If not, has anyone figu...
Hi, 1.What is the concept of non transferrable fields appearing in worknotes after transferring a case to different HR service in HRSD. 2.How do we hide/remove one of those fields from worknotes. (say , hide Deposit percent).
Hi, All. ServiceNow has the 'sn_hr_sp.admin' role.What should this role be used for?I would also like to know how it differs from the 'sn_hr_sp.esc_admin' role. Thank you for your help.
Hi experts, would anyone know how to run a workflow script activity with specific role (sn_hr_core.admin). We tried to use a flow but can't select the hr_sn_core.admin role. Thanks Agathe
I have 3 choice fields as below 1. User or Business Value (Drop down values to show: *,**,***,****,*****. Each star associated with a numerical value: * = 1; ** = 5; *** = 8; **** = 13; ***** = 20)2. Time Criticality (Drop down values to show: Lowe...
