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07-21-2022 02:27 AM
Hi All,
I was creating an HR task template and I found the option "Auto-close Integration task" on Task Type.
But the official documentation doesn't say what is this used for and I also have no clue about it.
Many Thanks!
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07-21-2022 04:31 AM
Hi
You are correct, there is no documentation as such is available ,however what i found is about Auto-close Integration task is that it's "A link to an external system page for user to work on".
So it's kind of URL type but for external system and it should be auto closed.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

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07-21-2022 02:56 AM
Hi in my personal PDI sandiego. This option is not visible in choice list though the choice is inactive false. Seems weird but the hint says "A link to an external system page for user to work on"
Harish
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07-21-2022 05:24 AM
Hi Harish,
Hide URL and Auto-close task type is actually hidden via a Client Script: Hide URL and Auto-close task type
Hi
Looks like this can be used when all you want to do is show a link where the user has to do certain actions and the task be marked auto closed. e.g. update the excel where all new joiners are updated.
Thanks
-Harneet Sital (ServiceNow Certified Technical Architect)
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07-21-2022 04:31 AM
Hi
You are correct, there is no documentation as such is available ,however what i found is about Auto-close Integration task is that it's "A link to an external system page for user to work on".
So it's kind of URL type but for external system and it should be auto closed.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep