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To transfer existing HR Cases from one COE to another

Hello Experts,Hope you all the doing well! Under a requirement we have changed the topic details for few of the HR Services and now these are belonging to the expected COE however the existing HR Cases are still visible in existing COE. I am looking ...

vikramkhatr by Tera Contributor
  • 462 Views
  • 1 replies
  • 2 helpfuls

Resolved! Performance Analytics- unable to access HR Manager Dashboard

Hi All,I have installed the PA plugin and as HR Admin I have the required role but still I am not able to access the HR Manager Dashboard particularly. Can anyone share the reason behind the same. I have all the other access, only HR Manager dashboar...

Default value of dropdown field

Hello ,  I have hr case table extending task table , their is field called as contact type on task table , it is configured as dropdown with none . So when I create HR case from backend I want that by default it should populate the value as none , ho...

harry24 by Tera Contributor
  • 268 Views
  • 2 replies
  • 0 helpfuls

User criteria Script

Hi Team , How can we show error message when user criteria returns false?

Souvik by Tera Contributor
  • 378 Views
  • 3 replies
  • 0 helpfuls

Hide HR tasks from to-dos list under standard ticket page

Hi, I have a requirement to hide HR tasks with a specific task type when the users are viewing form standard ticket page. I am able to hide it from hrm_todos page but not from the to-dos being displayed from standard ticket page..

gvk by Tera Contributor
  • 610 Views
  • 3 replies
  • 0 helpfuls

Change transfer case functionality

Hi everyone, I hope you are doing well! I have a requirement to change a little bit the OOB Tranfer case functionality.Transfer case UI page: https://(your instance name).service-now.com/sys_ui_page.do?sys_id=452f10e42f131200b3c9a310c18c9511&sysparm_...

HRSD French Translations

I have enabled the System Localization- Enable|18N Debugging for creating some French translation entries for few of the records. I need to translate few of the edit columns records of case management but after enabling the above I am getting the cod...

Reply Reply All position in Activity Formatter

Hi Everyone,I have a requirement to display the Reply, Reply All buttons that appear in the activity stream above the email message to prevent the user to scroll a longer email for these buttons, Can anyone suggest how can I make this change?Thanks i...

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Simanta27 by Tera Contributor
  • 332 Views
  • 1 replies
  • 0 helpfuls

I want the hrcase number as clickable link in additional comments

Hi all,I have a requirement where I need clickable link in the comments section of HRcase.I tried below but its not working.Could some one please help here.var gr = new GlideRecord('sn_hr_core_case');gr.addQuery('number','HRC989999');gr.query();if(gr...

Rutusha by Tera Contributor
  • 234 Views
  • 1 replies
  • 0 helpfuls