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How to have Dynamic Date for HR Document Template.

 is it possible to get the actual date when it was SIGNED to be recorded, NOT when was the task is generated? so maybe it is dynamic that can change. because date is not dynamic.Also, can i call script in HR document template like how we call script ...

psfortuna_1-1744354564606.png
psfortuna by Tera Contributor
  • 1057 Views
  • 2 replies
  • 0 helpfuls

survey reply emails

Hi Team,Can anyone help me we are sending survey notification to users when they are replying it was storing in activities section of the ticket, and it is visible to agents. That should not be the case. Any suggestions would appreciate. 

How to hide post button on portal while ticket is closed

Hello, I want to hide "Type your message here" input box , Post button and attachment button from portal for those tickets which are in closed complete or cancelled state.I tried it by adding code in HTML and Server side in Widget but no luck Require...

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setWorkflow(false) not working in scoped HR app

Here is a thing.. There is a business rule in scoped app that adds a comment when a record is updated. We need to stop this BR while we are running a scheduled script.Commonly, we use setWorkflow(false) but it is not working. I tried to create a glob...

Community Alums by Community Alums  
  • 1090 Views
  • 2 replies
  • 0 helpfuls

Issue with live agent chat transfer

Hi Team, In the agent chat , when we choose the 'Transfer to another agent' we are able to see the all available agents irrespective of the modules. I want to understand if there are any option where we can filter the options based on type of the use...

AI search results seen only by admins

Hi experts,we have configured search source to display user's own HR cases on portal.But only admins are able to view the HR case results when performing a search.How can we fix this to display their own HR cases to users? TIA

Variable Display Value

Does anyone have an idea of how to show the Display value of a variable in a report generated from a database view?.It should display the display value of the variables instead of the technical value.

Narayana RC by Tera Contributor
  • 618 Views
  • 1 replies
  • 0 helpfuls