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Performance Issue on Reference Qualifier

We have written one script include in global scope and calling it in Reference qualifier of Human resource:core scope.We have one field referencing to user table in which we have reference qualifier to advanced from that we are calling script include...

Resolved! How to assign a subject person to a lifecycle event/journey

Hi all, I'm working on a journey that contains a lifecycle event. The journey is triggered by a record producer that, among other things, has a reference field to select a user from the user table. I would like to make this user the subject person of...

EJ13 by Tera Contributor
  • 892 Views
  • 1 replies
  • 0 helpfuls

Report on the Previous assigned to User on the HR Case

Hi All, Is their a possibility to report on the previous assigned to user on the HR Case, basically I am trying to create a report to get the details of the user who was assigned to the HR Case previously. We dont have the metrics and I am trying to ...

Sagar Rd by Tera Contributor
  • 572 Views
  • 1 replies
  • 0 helpfuls

Resolved! provide scripted rest api script for below

create scripted rest api from workday json format users information then look up formatching identi field is xif found, check look up is not particular life cycle event of off boarding,if found check data in payload rescinded is yes from json then re...

AJAYKUMAR G by Tera Contributor
  • 957 Views
  • 2 replies
  • 0 helpfuls

Resolved! adding note above PA widget

Hi experts,How can we update the note present above PA widget in PA dashboard. I'm unable to find how and where this note is added. TIA 

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Community Alums by Community Alums  
  • 1015 Views
  • 3 replies
  • 0 helpfuls

I have to send notification when category is ABC.

Hi,  I have created catalog item('ABC') and now I'm creating flow for that. When catalog item request has been submitted then it should create 4 catalog task and we are having one field in catalog item that is supplier category that is choice field i...

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How to give trigger condition as email for inbound email actions

Hi,I have a scenario where there are 3 departments HR : abc@gmail.comHR Payroll : xyz@gmail.comHR General : nop@gmail.com I want to keep trigger condition as email for inbound email actions. As all the cases is being submitted through email... I cann...

mania by Tera Contributor
  • 1062 Views
  • 3 replies
  • 0 helpfuls

Visibility condition for Case creation configuration

Hello Community, How can we add visibility condition for a specific field in case creation configuration form ? We have field  "yes/no" field named "User notified " on case creation form for particular Hr service. If user select "Yes" then another fi...

Drishti by Tera Guru
  • 822 Views
  • 3 replies
  • 0 helpfuls

integration with another 3 party system

Hi All,I tried integrating ServiceNow with 3 party system . I am able to see all the records in rest message using test. I created a script include and created a import set table , created the fields. Using glidrecord and json parse i am getting the ...

kali by Tera Contributor
  • 541 Views
  • 1 replies
  • 0 helpfuls

Attachments in activity log

Hi All, does anyone know, what property, ACL, BR or CS could possibly block displaying pictures added into attachment in activity log in workspace? Attachment is properly added on record but not displayed in activity log. Thanks