Workday integration deprecated

Sruthi17
Kilo Sage

Hello Experts,

 

I am very new to HRSD. Few days ago we received email from ServiceNow stating the below

 

Our product management team has reached out to share that your instance is still on an old Workday integration (sn_hr_integrations) that was deprecated a few releases ago – may I check if you are still actively using this integration?

 

How do I identify this? Any help is appreciated

4 REPLIES 4

John Zhang1
Kilo Patron
Kilo Patron

This means your old integration using sn_hr_integrations are not long supported by ServiceNow for recently new release so any error happened to your integration will not be supported by ServiceNow HI support.  You can look at new HR Integration module to make a decision whether you shall replace old integration.

JohnZhang1_0-1692931818820.png

 

@John Zhang1 , Thanks for you quick response.
But how do I find if I'm using the sn_hr_integrations ?

 

It looks this is workday integration to HR app.  You can first look any integrations between ServiceNow and  Workday.

RodGallegos
Tera Guru

From my experience, you must customize the new Workday Spoke to bring in additional data that the spoke does not come with. Your customized spoke will also not be supported. It's a bit of a catch-22.