Hi everyone,Have you ever wondered, "What variables can I access in a workflow?" Well, you don't have to wonder anymore! Our developer has put together a handy break-down of all of the variables you c...
The h.e.l.p. Blog 4/29/11Here Everyone Learns PlentySPECIAL EDITION!I am proud to announce the new learning center is up and running!Link and description provided.http://community.service-now.com/lear...
We just hit 815 registered attendees for Knowledge 11. Limit is 1,000 which at this pace we have an excellent chance of hitting. If you have not registered for what will be our biggest and most exciti...
Hi everyone - if you are coming to Knowledge 11, you should have just received an email with a really exciting announcement! The Service-now.com training team will be holding a beta run of our new Sys...
I just found out today that, for the first time ever, the majority of sessions at our upcoming user conference will be presented by customers. That's a huge milestone. I've always liked customer talks...
Yesterday I showed you how you could make a method that could be called like this (assuming, again, that gr contains a user record):var gru = new GRUtil();var roles = gru.getM2MList(gr, 'sys_user_has_...
I was asked recently to create a new app that would manage the shipment of hardware. One of the requirements was to allow the user to Create AND Update the record via a record producer. Normally recor...
The second type of relationship between records I'm going to talk about is the many-to-many relationship. That name is a little bit misleading, as this kind of relationship can be used to implement on...
Anyone familiar with the Service-Now product is very familiar with the "Activity" formatter in tasks. It is a core component to display history for the task. As standard in this activity section comme...
Many tables in Service-now have relationships to other tables. For example, records in the CMDB's network adapter table (cmdb_ci_network_adapter) are generally related to other CIs (such as a computer...
If you are a regular visitor who does not log in remember that forums and content may not be accessible to you. For the full Service-now.com Online User Community experience user your name and passwor...
You may never need to temporarily extend a JavaScript class, but today I'm going to show you how to do it anyway. Why? Mainly because it's a useful introduction into two important concepts: JavaScript...
Much to our chagrin, behind-the-scenes changes and updates on this Community can trigger unnecessary or duplicate email notifications for groups and subscriptions. First and foremost, I apologize for ...
On Friday, I promised (threatened?) to show you yet another way to extend a JavaScript class on the Service-now platform. This new way would let you extend a class provided by Service-now without inte...
This is the day our geekette at right has been waiting for: the day she finds out how to extend a JavaScript class on the Service-now platform. Woo hoo!She want the following code (using our new metho...
The h.e.l.p. Blog(here everybody learns plenty)This week: travel, navigation , and macros!This week Davida and I have had the great honor of making our first customer visit! We packed up our bags and ...
Yesterday I threatened to show you one way to extend a JavaScript class. This is done a bit differently than how the woman at right has extended her hair.We're going to extend GRUtil to add a new meth...
In today's post, I'm going to show you a JavaScript class (in a script include, of course) whose main purpose is to serve as something we'll extend in following posts. There are (at least!) four diffe...
Our annual user conference, Knowledge 11, is being held here in San Diego May 15-19. I highly recommend attending. It offers a huge amount of learning opportunities and the chance to connect with Serv...
Ever had these thoughts....How many open/closed incidents did I have last week, month?How can I trend on the Quantity of something?What has been my trend of loaner computers in the past months?Recentl...
on:
ILT: the Endangered Species That Still Teaches Bes...
on:
Plano de OCM em Projetos de Implementação ServiceN...
