Welcome Service-now Community,I would like to start by welcoming all new and current Service-now.com users. This blog is going to follow the learning/training of the Service-now.com platform specifica...
I recently joined Boston University to implement Service-Now. I had come from a large and fast growing retail environment where over almost 3 years I implemented Service-Now. Every day I am amazed at ...
Hi everyone,At the New York Local User Group, a discussion among a number of users cropped up about whether you can use Project Management to manage other Planned Tasks, particularly Release.We put ou...
Hi everyone,Ian Broz put together a nifty little book grouping together all of our wiki articles about our support process. You can get it here:http://wiki.service-now.com/index.php?title=Book:Support...
We are fast approaching the deadline for this opportunity. Please take a a couple of minutes to nominate Service-now.com for the Service Desk Institute Supplier of the Year. The nomination form can be...
Knowledge Management and Knowledge-Centered Support have become seriously hot topics these days. And why not? "Knowledge is power" and robust knowledge management can take ITSM to new levels of succes...
As you may have seen, our own 'MB' laid out a great blog post today on adding custom filters to a reference field lookup. We have more than a few great bloggers here at Service-now publishing useful c...
I recently came across a situation where I wanted to open a reference field lookup with some custom filter. The built in drop down filter is nice, but takes a little time to filter what you want. In p...
Let the rest of the Community know who you are and what you do. I've enabled the signature function for everyone's profile. Fun and easy.My Account > Edit > Comment SettingsCheers,
You can request this update through our service portal: https://hi.service-now.com/Doc for the release is here: http://wiki.service-now.com/index.php?title=June_2011_Preview_1_Release_NotesCheers,
For those of you keeping score, Service-now keeps to a schedule of three major product upgrades a year with monthly interim releases. In the past, our Spring, Fall, and Winter releases were followed b...
We're lucky enough to gain the participation of a number of Service-now employees as moderators for our forums. Right now, it's mostly on a volunteer basis (they all have day jobs, of course), but in ...
Often when you're writing or modifying some JavaScript on the server, you'd like to know what's really inside a variable or object. Especially an object! You can write some special logging statements ...
Käyttäjäkerho tulee toimimaan verkostona IT toimintojen tehostamisen edistämisessä niiden yrityksien kesken joilla SNC on tai tulee olemaan ohjaava työkalu. Toivotan kaikki aktiiviset mukaan yhteistoi...
Hi all,We've been hearing feedback about the Release Management v2 documentation, and we've put together two new documents that address some of that feedback.The first is a guide for moving from Relea...
Recently I came across a situation that required me, in a workflow, to loop a dynamic amount of times. Normally you could use the "Turnstyle" activity to accomplish this. However the "Turnstyle" activ...
I posted these in reply to another message but seems like a good idea to post widely. For those of you who may have missed our W11 Release webinars, here are the videos. http://www.service-now.com/com...
Tonight the Winter 11 upgrade will be released. It's our biggest and best yet with a huge amount of new functionality and some features we think are going to change IT.Here is a link to the release no...
We had great attendance for our Winter11 Customer Webinar. With so many people participating there was an overflow of conversation. Rather than dump all of it in one post, I'm breaking into sections a...
We had great attendance for our Winter11 Customer Webinar. With so many people participating there was an overflow of conversation. Rather than dump all of it in one post, I'm breaking into sections a...
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Congratulations 2025 ServiceNow Community Rising S...
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ILT: the Endangered Species That Still Teaches Bes...
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Plano de OCM em Projetos de Implementação ServiceN...
