2) When customer click on the button system will be create new child incident ticket

Udaykiranv · ‎02-20-2024

 in  script

Harish KM · ‎02-20-2024

HI @Udaykiranv there is a already OOB UI Action for this called, please check, screenshot below

Regards
Harish

View solution in original post

Harish KM · ‎02-20-2024

HI @Udaykiranv there is a already OOB UI Action for this called, please check, screenshot below

Regards
Harish

Dr Atul G- LNG · ‎02-21-2024

Hi @Udaykiranv

https://youtu.be/E7TAs2ZAIZ0

This video will help you to understand OOTB Incident management.

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