Added the incident variable formatter in sow view still not visible on workspace

Debasis Pati
Tera Guru

Added the incident variable formatter in sow view still not visible on workspace it is visible in the native view but not in the workspace

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DebasisPati_1-1753158799176.png


@Ankur Bawiskar Can you please guide?

Regards,
Debasis

 

1 ACCEPTED SOLUTION

so you are saying in the record producer add a rich text label called "Variables" followed by origional varibales of the record producer in order to differentiate . -  Yes, correct


i want to ask like if i can create a secon itself like note as variables and if i add this fomatter in that tab will this differentiate? - In the incident form create a new section and add the varaiable formatter inside the new section. I hope it'll meet your requirement.

View solution in original post

9 REPLIES 9

so you are saying in the record producer add a rich text label called "Variables" followed by origional varibales of the record producer in order to differentiate . -  Yes, correct


i want to ask like if i can create a secon itself like note as variables and if i add this fomatter in that tab will this differentiate? - In the incident form create a new section and add the varaiable formatter inside the new section. I hope it'll meet your requirement.

Ankur Bawiskar
Tera Patron
Tera Patron

@Debasis Pati 

it should show the variable editor, it's just that there won't be any heading.

You can try to add the variable editor in a new form section in SOW view for your table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Debasis Pati 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Debasis Pati 

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Debasis Pati 

Any update to this?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader