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02-23-2024 05:11 AM
Hi All ,
Is it possible to auto populate the CI field on Catalog form?
Requirement : I need to auto populate CI (variable with ref to [CMDB_CI]) field as "ANNIE_IBM" when a particular form loads up.
Thanks in advance.
Solved! Go to Solution.
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02-23-2024 05:33 AM
No, you need to script for this with if else condition but OOTB 1 value at a time.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-23-2024 05:13 AM
Yes, you can create variable and refer to cmdb_c table and in default tab, out the sys_id if this CI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-23-2024 05:17 AM
Thanks for your reply!
Sorry I didn`t get that correctly, What do I have to do in Default tab please?
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02-23-2024 05:19 AM
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-23-2024 05:30 AM
Thank you , I will accept this as SOL, Just one one more thing , Can I make this dynamic as well? Take an example for 5 different forms 5 different CIs(have to use in Order guide), where CI field is common and coming from a variable set?