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Auto populate CI on catalog item.

Prashant Kumar6
Giga Guru

Hi All , 

 

Is it possible to auto populate the CI field on Catalog form? 

Requirement :  I need to auto populate CI (variable with ref to [CMDB_CI]) field as  "ANNIE_IBM" when a particular form loads up. 

Thanks in advance.  

 

1 ACCEPTED SOLUTION

Hi @Prashant Kumar6 

 

No, you need to script for this with if else condition but OOTB 1 value at a time. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

6 REPLIES 6

Hi @Prashant Kumar6 

 

No, you need to script for this with if else condition but OOTB 1 value at a time. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Dr Atul G- LNG
Tera Patron

if you find, my answer(s) , helpful, please accept (all) as solution:) 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************